Frequently asked questions

All products are laboratory reference standards supplied solely for in-vitro research. They are not for human or veterinary use, and they are not drugs, foods, dietary supplements, cosmetics, or medical devices. They have not been evaluated or approved by the FDA.

You must confirm that you are at least 21 and a qualified researcher — or that you are authorized to purchase on behalf of a research institution. This eligibility attestation is recorded with each order.

Published reports appear in the COA Library. If you already have a vial in front of you, the fastest route is the lot lookup: type or scan the lot number printed on the label and it takes you straight to that lot's report. Check that the product, strength and lot match the material you are reviewing. Contact LivFit before ordering if the report you need is unavailable.

No. We do not provide preparation, measurement, handling, or application instructions, and we cannot answer questions about use in or on humans or animals. For specifications, see the product page and its Certificate of Analysis; for handling, consult the applicable safety data sheet and your institution's procedures.

At checkout you choose a payment method (Venmo, Cash App) and send the order total directly to us. Your order page shows the exact amount and a reference code - put that code in the payment note, because it is what matches your payment to your order. Your order is reserved while you pay and ships once the payment is confirmed. If anything does not line up, email a screenshot of the payment to jslowik@livfitpeptides.com and we will sort it out. No card is charged on the site.

Orders placed before 2:00 PM ET on a business day are prepared the same day. Preparation takes 1–2 business days once payment has cleared, and that is separate from however long the carrier then takes in transit. Tracking can take 24–48 hours to start updating after the label is created, so a number that shows nothing yet is normal. Orders ship in plain, unbranded packaging, and the tracking number appears in your account and on the Track page. Rates and regions are in our Shipping Policy.

Because of the nature of the products, returns are limited. Tell us within 14 days of delivery if an order arrives damaged, is defective, or is not what you ordered, and within 15 days if it never arrives at all. Our Refund & Returns Policy has the rest of the conditions.

Sign in to your account to see order history and status, or use the Track page with your order number and the email on the order.